Nirvanabd.com usually ensures that customers receive their products in perfect and intact condition. If it is damaged/defective/delivery mistake/design mistake/size or colour mistake/does not match the description. In such cases, Nirvanabd.com will provide you with a replacement product.
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with return policy tags and in its original packaging.
To start a return, you can contact us at info@nirvanabd.com.
Returns will need to be sent to the following address:
Dhaka Office
01. If the replacement product is unavailable in stock, a full refund will be provided.
02. Cash on delivery charges and shipping fees are non-refundable.
03. Refunds for payments made via credit card, debit card, mobile banking, or bank transfer will be processed to the respective payment method.
04. Refunds will be completed within 03 to 07 working days.
Nirvana is always committed to providing you with the best service.
Terms and Conditions for Return /Replacement:
01. Returns must be made within 07 days from the date of delivery.
02. The product to be returned or exchanged must be unused and in its original condition with the return tag. (If the product comes with a free promotional item, it must also be returned.)
03. If the product is out of stock, a full cash refund will be issued, no questions asked.
Non-refundable cash on delivery charges /shipping fees
Thanks
Nirvanabd.com
Tawhid Mension
House No-10/F, Tolarbagh 2no Road
Mirpur-01, Dhaka
Contact: 01728504847
Email: info@nirvanabd.com